We take our role in society seriously, working to improve the UK’s built environment and delivering lasting change for the communities we work in.

Building good relationships with the communities we operate in helps to understand what is important to local people and organisations so we can ensure we leave a positive legacy that benefits them. This means we are welcomed in the areas where we are carrying out our works.

Management and compliance

Our Sustainability & Social Value Policy sets out our commitment to assessing sustainability risks and opportunities, and taking appropriate steps to mitigate negative impacts and enhance positive impacts. Our Code of Conduct also explains our approach to being a good neighbour and the requirement to treat all our stakeholders with respect, courtesy and consideration.

We have a range of mechanisms for identifying and managing community impacts. These include sustainability route maps, community benefits and social value planning and dedicated roles covering corporate responsibility and community liaison. Our approach to community engagement is also reviewed by our Stakeholder Steering Committee.

We also take part in the Considerate Constructors Scheme (CCS), which assesses sites on criteria including being considerate of local neighbourhoods and the public.

Key Performance Indicators*

*Excludes disposed housebuilding divisions. 


Considerate Constructors Scheme (CCS)

As a dedicated Partner of the Considerate Constructors Scheme, we strive​ to continuously improve the image of the industry, focusing on the key areas of safety, community, environment, workforce and appearance. 

Informing communities about our industry

Through events such as Build UK’s Open Doors, recruitment fairs, school visits and site tours, we showcase our industry and invite them to learn more about our industry, business, projects and careers on offer. We work to inspire people into our industry, overcome stereotypes associated with construction and demonstrate the benefits our work has to the economy and local people.

Volunteering days

All our employees are entitled to take two days of paid leave each year.

Charitable giving

We support a number of charitable organisations at a Group level, including CRASH, the homelessness charity, with whom we have partnered for more than 20 years.

The Group achieved an average CCS score of 41.1  (2019: 40.5), which continues to exceed the industry average of 37.1 (2019: 36.5). We donated over £195,000 in time, materials and money to charitable causes (2019: £142,198). We also contribute to communities by spending a significant portion of our revenue with subcontractors, most of which are local small and medium-sized enterprises. Our people took 1,043 days to volunteer during the year.

In 2021, we have updated and launched our new Social Value Calculator, aimed at helping business units quantify the outputs from their social responsibility activity.

The aim of the calculator is to allow teams to demonstrate value from a wider set of potential inputs by aligning them to key performance indicators for impact on the local economy, the local community, the environment and social innovation.


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