Our approach

Sustainability underpins our long-term success as a business and is a core part of how we operate. We monitor our Environmental, Social and Governance (ESG) practices and performance through a robust structure and are committed to publicly reporting our progress.

Underpinning our Sustainable Growth strategy is our belief that for longer-term value creation, we must balance financial performance with our obligations to all our stakeholders, including clients, customers, employees, supply chain partners and the communities and environment in which we operate.

Our approach is strategic, with clearly defined objectives, measures and targets that address the sustainability priorities of our business and our stakeholders. 

Our overall performance as a responsible business is reflected by our continued membership of the FTSE4Good Index, an exclusive investor index consisting only of companies that effectively manage their Environmental, Social and Governance (ESG) risks.

Our Sustainability Policy outlines our approach and is owned by the Executive Board.

Our policies and processes are contained within our BMS (Business Management System), a platform which defines our approach to all key operations and sets out the standards we must adhere to. Use of the BMS ensures consistency, governance and control and effective risk management by mitigating issues at source.

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Sustainability & Social Value policy