
Our business model continued
How we do it
1
Identifying opportunities
We seek opportunities within our chosen markets
and only pursue those where we have the skills,
expertise and resources to successfully complete
the work safely, profitably and to a high quality. We
work with clients who value a collaborative approach
and long-term relationships, often by working
under frameworks (page 53). These are multi-year
procurement vehicles which public and regulated
sector clients use to procure goods and services from
a list of pre-approved contractors, with agreed terms
and conditions. Once awarded, frameworks typically
run for one to four years and provide opportunities
for deeper, collaborative working and support the
achievement of wider strategic and social goals,
better understanding between parties, early
mitigation of risk and repeat business.
2
Alignment to risk appetite
Our businesses follow a well-established contract
selection process to ensure all aspects of a contract’s
terms and conditions satisfy our strict criteria.
Initial selection considers factors such as the type
of work, our geographical presence, local sensitivities,
client, size of the project, technical complexities,
our experience of similar projects and resource
availability in that area. Contracts meeting this criteria
are considered by our teams and subjected to a
rigorous assessment of risk. All contracts with a
value exceeding £25m, or specific risk parameters
require Executive Board review before proceeding.
It speaks to our culture that very few projects reach
Board level that are not subsequently approved,
demonstrating cross-company alignment to the
Board’s strict risk appetite.
3
Assembling a team and procuring
products and services
Delivering a construction project requires different
disciplines, some of which are specialist. Our role
includes assembling the right team, including
subcontractors and sometimes consultants,
who have the skills, knowledge, experience and
organisational capability to carry out the required
works, such as mechanical and electrical work.
Because the majority of the construction phase
is delivered with our supply chain, we align key
supply chain members with our culture and develop
collaborative relationships using our Advantage
through Alignment programme. We choose our
partners based on their ability to deliver the work
and improve social, environmental and economic
outcomes for us and our clients.
Our reputation as a prompt payer and collaborative
client who seeks mutually beneficial relationships
works to our advantage when selecting supply chain
partners, particularly in times of high demand or
skills shortages.
4
Planning and managing construction
We plan, manage, monitor and oversee the project’s
construction phase, subcontracting packages of
work to specialist trade supply chain partners.
Pre-construction and planning activities are an
essential part of managing a construction project
and we look to start as early as possible to influence
design decisions. During these phases, we identify and
resolve risks such as those relating to health and safety,
resources and build conditions, presence of asbestos,
underground or overhead services, site restrictions,
ground conditions and logistical challenges.
In the construction phase, we carry out the agreed
work managing and monitoring safety, time,
budget, quality and sustainability requirements.
We co-ordinate with the client, designer and all
contractors and workers involved, and supervise
the overall works to track progress, resolving any
challenges including unforeseen events and make
any required adjustments.
5
Handover
Before handover, we check the project against
contractual requirements and ensure all final
installations and outstanding deliverables have
been completed. This includes resolving any
potential issues or deficiencies identified during
final quality inspections.
The project is then approved by the client and
a final completion certificate is typically issued,
confirming the project has been handed over in
a satisfactory manner. In some instances, we may
also take on the maintenance of the asset through
our Facilities Management business.
Galliford Try Annual Report and Financial Statements 20246